The Town of Gawler is committed to protecting your privacy. This privacy statement outlines how personal information collected through this website is handled.

This site is owned and operated by Town of Gawler using software licensed from Social Pinpoint. For details on how the Town of Gawler collects and protects your personal information, refer to their Privacy Policy below. For details of how Social Pinpoint may access personal information, please refer to Social Pinpoint’s Privacy Policy.

What information do we collect?

When you create an account or participate on the Your Voice Gawler website, we may collect personal information that you choose to provide. This can include your email address and basic demographic details such as age or gender, which may be supplied during registration or when you take part in activities like surveys, forums or feedback forms.

You are welcome to view any publicly available areas of the site without registering or providing personal details.

We also gather information based on how you interact with the website. This may include your survey responses, comments, submissions and other contributions made through engagement activities.

In addition, Your Voice Gawler collects certain information automatically for website analytics and system management purposes, including:

• Your IP or server address
• Date and time of your visit
• Pages viewed and time spent on each page
• Navigation path through the website
• Operating system and browser type
• Files downloaded, such as documents, images or videos
• Approximate geographic location
• Browser language and internet service provider

Where this information could reasonably identify you, Council will not attempt to do so unless required to investigate unlawful activity or a breach of regulations.

How do we use your information?

The information we collect is used to:

• Manage and administer the Your Voice Gawler website and user accounts
• Enable participation in engagement activities
• Communicate with you about consultations, projects, events and initiatives
• Respond to enquiries or feedback you submit
• Identify you when you log in to your account
• Send updates or newsletters where you have consented, or where required for site administration
• Attribute comments or submissions you make on the site
• Analyse website usage to improve functionality and user experience
• Support Council decision-making and policy development
• Understand whether engagement activities are reaching a broad and diverse range of community members
• Fulfil any additional purposes explained at the time your information is collected

Any content you choose to post publicly on the site may be visible to other users and visitors.

Please note that submissions received by Council are generally not confidential and may be subject to release in accordance with applicable freedom of information legislation. If you wish your submission to be treated as confidential, you should clearly indicate this at the time of submission. By participating on Your Voice Gawler, you agree to the terms of this privacy policy.

Requesting access or correcting your personal information

If you would like to request access to, update, or remove any personal information you have provided to the Town of Gawler, please contact Council by emailing YourVoice@gawler.sa.gv.au

Links

This website privacy statement does not apply to other websites we may link to. We recommend you read the privacy statement when you access another site.

The following Terms and Conditions govern the use of Your Voice Gawler (“the site”). The software platform is owned by Social Pinpoint Pty Ltd and operated by us, the Town of Gawler.

By accessing and using this site, you are choosing to accept and comply with the Terms presented throughout this agreement as well as the Privacy Policy and Moderation Policy. These Terms apply to all visitors and users of this site. Linked sites, affiliated services or third party content or software have their own Terms that you must comply with. If you disagree with any of the Terms presented in this agreement, you may discontinue using the site immediately.

If you are under 18 years old, please ensure that your parent or guardian understands and accepts these Terms and Conditions (including the Privacy Policy and Moderation Policy).

What are the conditions with a user’s account?

While using the site, you must not violate any applicable laws and regulations. It is our duty to protect the confidentiality of content you provide on our site in accordance with our Privacy Policy. When you create an account with us, you must always provide us with accurate information. Failure to provide accurate information violates the Terms, which may result in immediate termination of your account on our service. You are responsible for protecting your own password you use for this site and for any activities done under that password. Unauthorised use of your password or account must be immediately reported to us. In some cases, we or our agents may require access to your user accounts to respond to technical issues.

We are not responsible for the content on the site that has been provided by the users of the site. Any content posted by you is subject to the rules of our Moderation Policy. Your contribution to the site may be edited, removed or not published if we consider it inappropriate (refer to Moderation Policy). Contributors should also be aware that their posts may remain online indefinitely. Where practical, you may choose not to identify yourself, deal with us on an anonymous basis or use a pseudonym.

What do we require from our users?

You must understand and agree that, without limitation:

• all information, data, images and other materials are the sole responsibility of the person from whom the content originated;
• you are prohibited from advertising or offering to sell or buy any goods and services
• you cannot transmit Content that contains software viruses or programs designed to change or destroy the functionality of any computer software or hardware; or
• you cannot collect or store personal data about other users of the site
• you cannot impersonate any person or entity, including without limitation to a Town of Gawler Council representative
• you cannot interrupt or interfere with the site or servers or networks connected to the site
• you cannot attempt to gain unauthorised access to the site or other use accounts

Can your account be suspended or terminated?

We may terminate or suspend access to your site and/or account immediately, without prior notice, including without limitation if you breach the Terms. We may immediately deactivate or delete your account and all the related files and information in your account. After your account has been terminated, the content you have posted may also remain indefinitely on the site.

If you want to terminate your own account, please send an email to YourVoice@gawler.sa.gov.au

Governing Law

These Terms shall be governed in accordance with the laws of South Australia, Australia, without regards to its conflict of law provisions.

Indemnification

Town of Gawler, its subsidiaries, affiliates, officers, agents, licensors and other partners are not responsible for any loss, liability, claim, or demand, including legal fees, made by any third party due to or arising from a breach of this agreement and/or any breach of your representations and warranties set forth above.

What content do we own?

This website contains the copyrighted material, trademarks, patents, trade secrets and other proprietary information (“Intellectual Property”) of Town of Gawler and its suppliers and licensors. Town of Gawler owns and retains all proprietary rights in the intellectual property. All intellectual property in the content of this site including without limitation to text, software, source code, pages, documents and online graphics, photographs, sounds, audio, video and other interactive features are owned by or licensed to us.

Any original content that you submit or post on our site may be made available to the public and allows users to share your content (with the end user acknowledging your contribution) under the Creative Commons Attribution-ShareAlike 4.0 Australian License.

Except for Intellectual Property which is in the public domain or for which you have been given written permission, you may not copy, alter, transmit, sell, distribute any of the Intellectual Property on this site.

We are not responsible for your communications or dealings, including payment and delivery of goods or services, with a third party found via our website. Any loss or damage incurred from those communications or dealings are solely between the user and the third party.

Disclaimer and Warranties

Users must agree that you use of the site is at your own risk. We make no warranty that the site will meet your requirements or be uninterrupted or error-free. Any material that the user downloads through the site is done at their own risk and are responsible for any damages to their computer system or loss of data.

What happens if these Terms change?

We reserve the right, at our sole discretion, to modify or replace these Terms at any time without notice. The most recent version of the Terms can be seen on this page. By continuing to access or use our site after those revisions become effective, you agree and will comply to the revised terms. If you do not agree to the revised terms, please discontinue using our site.

Contact Us

If you have any questions about these Terms, please contact us at YourVoice@gawler.sa.gov.au